Outage in Berbix

Degraded performance of the Berbix API

Resolved Minor
July 07, 2021 - Started over 3 years ago
Official incident page

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Outage Details

Degraded performance for Google Cloud's Cloud Firestore is impacting Berbix's API performance, which affects the Dashboard and SDKs in addition to direct API calls. Engineering team is monitoring and working on mitigating fixes. This is resulting in 500 responses for a subset of API calls. https://status.cloud.google.com/incidents/WXwFb7tx1XvHyGaxwdYs
Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 07/08/2021 12:01AM

The underlying Google Cloud Cloud Datastore incident has been resolved as of 16:40 Pacific Time.

https://status.cloud.google.com/incidents/WXwFb7tx1XvHyGaxwdYs

IDENTIFIED over 3 years ago - at 07/07/2021 11:25PM

Degraded performance for Google Cloud's Cloud Firestore is impacting Berbix's API performance, which affects the Dashboard and SDKs in addition to direct API calls. Engineering team is monitoring and working on mitigating fixes. This is resulting in 500 responses for a subset of API calls.

https://status.cloud.google.com/incidents/WXwFb7tx1XvHyGaxwdYs

Latest Berbix outages

Degraded performance: Webhooks delays and dashboard data delays - over 2 years ago
Currently experiencing elevated error rates due to upstream Google Cloud errors - over 2 years ago
Elevated latency for subset of Berbix API requests - about 3 years ago
2020-12-14 - about 4 years ago
2020-10-06 - about 4 years ago

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