Outage in Betalabs platform

Erro 500 nos catálogos de lojas

Resolved Major
July 06, 2023 - Started over 2 years ago - Lasted 34 minutes
Official incident page

Incident Report

Estamos investigando erro 500 nos catálogos das lojas.
Components affected
Betalabs platform E-commerce platform

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/06/2023 09:59PM

Incidente finalizado. Catálogo está 100% operacional e estável.

MONITORING over 2 years ago - at 07/06/2023 09:51PM

Correção efetuada, estamos monitorando a aplicação.

IDENTIFIED over 2 years ago - at 07/06/2023 09:45PM

O rollback já está em andamento e a taxa de erros mostra sinais de diminuição.

IDENTIFIED over 2 years ago - at 07/06/2023 09:41PM

Identificamos um deploy malsucessido que gerou um conflito na aplicação de renderização das lojas, estamos trabalhando em um rollback.

INVESTIGATING over 2 years ago - at 07/06/2023 09:39PM

Estamos investigando erro 500 nos catálogos das lojas.

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