Outage in Betconstruct

Issue with the Pragmatic Play provider

Resolved Minor
January 31, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

We would like to inform you that currently, we are facing a global issue with the Pragmatic Play provider. We are doing our utmost to restore the affected services back to normal. We will keep you up to date about the process and in case of any improvement. Please accept our apologies for any inconvenience it has caused to you and your customers.
Components affected
Betconstruct 3rd Party Provider Betconstruct Casino Bet Settlement
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/01/2025 06:48AM

This incident has been resolved.

INVESTIGATING 10 months ago - at 02/01/2025 04:46AM

We would like to inform you that currently, we are facing a global issue with the Pragmatic Play provider.
We are doing our utmost to restore the affected services back to normal.
We will keep you up to date about the process and in case of any improvement.

Please accept our apologies for any inconvenience it has caused to you and your customers.

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