Outage in Better Impact

Email Deliverability Issue

Resolved Major
April 04, 2024 - Started almost 2 years ago - Lasted 2 months
Official incident page

Incident Report

Unfortunately our mail service has been listed on a block-list and mail deliverability to a number of domains has been affected. The team is working hard to have our service removed from the list to ensure deliverability for everyone. We will provide updates as we are able.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/10/2024 10:31AM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 04/08/2024 07:39PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 04/05/2024 03:03PM

We are continuing to investigate root cause, and are working on putting measure in place to mitigate the issue.

IDENTIFIED almost 2 years ago - at 04/04/2024 12:40PM

Unfortunately our mail service has been listed on a block-list and mail deliverability to a number of domains has been affected. The team is working hard to have our service removed from the list to ensure deliverability for everyone.

We will provide updates as we are able.

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