Outage in BetterCloud

Salesforce User Syncs

Resolved Minor
January 19, 2023 - Started over 2 years ago - Lasted 6 days
Official incident page

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Outage Details

We are currently investigating an issue that may be affecting Salesforce integration user syncs for a limited number of customers. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
Components affected
BetterCloud Salesforce
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/26/2023 12:42AM

We have resolved the issue that affected Salesforce user syncs for a limited number of customers in BetterCloud, and everything should be back to normal. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

MONITORING over 2 years ago - at 01/20/2023 04:16PM

We have taken action to fix the issue that affected Salesforce user syncs for a limited number of customers in BetterCloud, and we are monitoring to ensure that everything is back to normal. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

IDENTIFIED over 2 years ago - at 01/19/2023 08:58PM

We have identified an issue that may be affecting Salesforce user syncs for a limited number of customers in BetterCloud. Our team is actively working toward a resolution and we will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

INVESTIGATING over 2 years ago - at 01/19/2023 07:30PM

We are currently investigating an issue that may be affecting Salesforce integration user syncs for a limited number of customers. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

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