Outage in BetterCloud

Unable to install/reconnect the Zoom Integration

Resolved Major
December 18, 2023 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue preventing customers from installing or reconnecting the Zoom Integration in BetterCloud. Customers who already have Zoom installed in their environments are not impacted. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
Components affected
BetterCloud Zoom
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/18/2023 11:07PM

We've resolved the issue preventing customers from installing or reconnecting the Zoom Integration in BetterCloud. We appreciate your patience and apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing support@bettercloud.com.

INVESTIGATING over 1 year ago - at 12/18/2023 05:25PM

We are currently investigating an issue preventing customers from installing or reconnecting the Zoom Integration in BetterCloud.
Customers who already have Zoom installed in their environments are not impacted.

We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

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