Outage in BetterCloud

Applications UI Outage

Resolved Minor
May 21, 2024 - Started 7 months ago - Lasted 2 days
Official incident page

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Outage Details

We have identified an issue preventing a subset of customers from loading the Applications page in app.bettercloud.com. Our team is working to remediate this issue as soon as possible. We apologize for any inconvenience this issue may be causing, and will provide another update by 5:00PM EST. If you have any questions, please contact our Support Team by emailing support@bettercloud.com.
Components affected
BetterCloud Applications
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/23/2024 05:26PM

We have resolved the issue that was preventing a subset of customers from loading the Applications page in app.bettercloud.com. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

MONITORING 7 months ago - at 05/23/2024 01:27PM

A potential fix has been implemented and we are monitoring for further issues with the Applications page. If you have any questions or concerns, please contact our Support team.

IDENTIFIED 7 months ago - at 05/21/2024 09:05PM

Our team continues to work towards remediating the issue preventing a subset of customers from loading the Applications page in app.bettercloud.com. We apologize for any inconvenience this issue may be causing, and will provide another update by 8:00PM EST. If you have any questions, please contact our Support Team by emailing support@bettercloud.com.

INVESTIGATING 7 months ago - at 05/21/2024 06:57PM

We have identified an issue preventing a subset of customers from loading the Applications page in app.bettercloud.com. Our team is working to remediate this issue as soon as possible. We apologize for any inconvenience this issue may be causing, and will provide another update by 5:00PM EST. If you have any questions, please contact our Support Team by emailing support@bettercloud.com.

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