Outage in BetterCloud

app.bettecloud.com Sync Delays

Resolved Minor
June 11, 2024 - Started about 1 year ago - Lasted about 19 hours
Official incident page

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Outage Details

We have identified and are investigating an issue resulting in some delays related to the completion of certain Syncs, Alerts, and Workflows for a small subset of customers with Okta, Google, Dropbox and/or Box integrations. We apologize for the inconvenience this issue is causing and will post updates as we know more. Please reach out to our support team by emailing support@bettercloud.com if you have any questions
Components affected
BetterCloud Okta BetterCloud Workflows BetterCloud Alerts BetterCloud Dropbox BetterCloud Directory BetterCloud Google BetterCloud Files BetterCloud Box
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 06/12/2024 05:42PM

We have resolved the issue that was causing some delays related to the completion of certain Syncs, Alerts, and Workflows for a small subset of customers with Okta, Google, Dropbox and/or Box integrations We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

INVESTIGATING about 1 year ago - at 06/11/2024 10:52PM

We have identified and are investigating an issue resulting in some delays related to the completion of certain Syncs, Alerts, and Workflows for a small subset of customers with Okta, Google, Dropbox and/or Box integrations. We apologize for the inconvenience this issue is causing and will post updates as we know more. Please reach out to our support team by emailing support@bettercloud.com if you have any questions

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