Outage in BetterCloud

Salesforce Integrations Frequently Disconnecting

Resolved Major
June 18, 2024 - Started 7 months ago - Lasted 3 days
Official incident page

Need to monitor BetterCloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BetterCloud, and never miss an outage again.
Start Free Trial

Outage Details

We have investigated and identified an issue resulting in Salesforce Integrations disconnecting for a subset of customers. We apologize for any inconvenience this issue may cause and will post updates as we know more. If you have any questions, please reach out to our Support Team by emailing support@bettercloud.com.
Components affected
BetterCloud Salesforce
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/21/2024 07:12PM

We have resolved the issue resulting in Salesforce Integrations disconnecting for a subset of customers. We recommend you reconnect your Salesforce Integrations at your earliest convenience. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

MONITORING 7 months ago - at 06/18/2024 09:49PM

We have pushed a fix to correct the issue resulting in Salesforce Integrations disconnecting for a subset of customers. We recommend you reconnect your Salesforce Integrations at your earliest convenience. We will continue to monitor the issue, but please contact our Support Team with any questions you may have by emailing support@bettercloud.com

IDENTIFIED 7 months ago - at 06/18/2024 04:49PM

We have investigated and identified an issue resulting in Salesforce Integrations disconnecting for a subset of customers. We apologize for any inconvenience this issue may cause and will post updates as we know more. If you have any questions, please reach out to our Support Team by emailing support@bettercloud.com.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3643 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required