Outage in BetterCloud

BetterCloud API Outage

Resolved Major
September 25, 2024 - Started 3 months ago - Lasted about 24 hours
Official incident page

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Outage Details

We are currently investigating an issue that is impacting BetterCloud's API endpoints related to Workflows, Actions, GraphQL, Event Buffer, and other API endpoints. This issue does not impact Extended Workflow Triggers. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact our Support team by emailing support@bettercloud.com
Components affected
BetterCloud Platform API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/26/2024 01:10PM

Our teams have validated that all affected services are recovered at this time. No additional impact has been observed and this incident is now considered Resolved. We appreciate your patience, and apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support team by emailing support@bettercloud.com

MONITORING 3 months ago - at 09/25/2024 02:44PM

We have resolved the issue impacting BetterCloud's API and are monitoring for stability. We appreciate your patience, and apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support team by emailing support@bettercloud.com

INVESTIGATING 3 months ago - at 09/25/2024 02:00PM

We are currently investigating an issue that is impacting BetterCloud's API endpoints related to Workflows, Actions, GraphQL, Event Buffer, and other API endpoints. This issue does not impact Extended Workflow Triggers.

We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact our Support team by emailing support@bettercloud.com

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