Outage in BetterCloud

File Ingestion Delay

Resolved Minor
February 25, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue causing delays ingesting Files for a subset of customers. Affected customers may experience delays in Files appearing/updating in the UI, as well as delays triggering File based Automations. If you have any questions, feel free to reach out our Support Team by emailing support@bettercloud.com.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/25/2025 10:35PM

We have resolved the issue causing delays ingesting files for a subset of customers. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

INVESTIGATING 3 months ago - at 02/25/2025 08:21PM

We are currently investigating an issue causing delays ingesting Files for a subset of customers. Affected customers may experience delays in Files appearing/updating in the UI, as well as delays triggering File based Automations. If you have any questions, feel free to reach out our Support Team by emailing support@bettercloud.com.

Latest BetterCloud outages

File Ingestion Delay - 24 days ago
Workflow Action Delays - about 1 month ago
Workflow Action Delays - 2 months ago

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