Outage in BetterCloud
User Automation: Workflow Action Failures
Resolved MinorIncident Report
We are investigating an issue causing failures for certain customers using the Microsoft and Google "Create User" and "Reset Password" Actions in BetterCloud's User Automation module. We apologize for any inconvenience this may be causing and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
Components affected
BetterCloud WorkflowsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 11/10/2026 02:16PM
This incident has been resolved.
MONITORING
6 days ago - at 11/06/2026 09:31PM
A fix has been implemented for the issue affecting the Microsoft and Google "Create User" and "Reset Password" Actions in BetterCloud's User Automation module. We are monitoring the results. If you have any questions, please contact Support: support@bettercloud.com
IDENTIFIED
7 days ago - at 11/06/2026 02:43PM
We have identified the root cause of the issue affecting the Microsoft and Google "Create User" and "Reset Password" Actions in BetterCloud's User Automation module and we are testing a fix. If you have any questions, please contact Support: support@bettercloud.com
INVESTIGATING
7 days ago - at 11/05/2026 07:10PM
We are investigating an issue causing failures for certain customers using the Microsoft and Google "Create User" and "Reset Password" Actions in BetterCloud's User Automation module. We apologize for any inconvenience this may be causing and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
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