Outage in BetterNow
Swish payment issues
Resolved Minor
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Outage Details
We are currently investigating this issue.
Components affected
BetterNow Donation Payment ProcessingLatest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 09/30/2025 02:41PM
This incident has been resolved.
MONITORING
about 19 hours ago - at 09/30/2025 02:04PM
Our upstream payment provider has corrected the issue. The error was live between 10:20 and 15:18. Swish payments have now been enabled again.
Our upstream payment provider will contact affected merchants with details about the issue.
IDENTIFIED
about 19 hours ago - at 09/30/2025 02:01PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 20 hours ago - at 09/30/2025 01:23PM
We have identified an issue at our upstream payment provider and have contacted them so that they can correct the issue. We have temporarily disabled Swish payments until the issue is resolved. Card, MobilePay, Vipps, and bank transfer payments are unaffected.
INVESTIGATING
about 20 hours ago - at 09/30/2025 01:11PM
We are currently investigating this issue.
Latest BetterNow outages
Increased error rate - 4 months ago
Increase error rate - 9 months ago
Increased error rate - 11 months ago
Errors with Swish payments - 11 months ago
Increased response times - 12 months ago
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