Outage in BetterNow

Swish payment issues

Resolved Minor
September 30, 2025 - Started 25 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 09/30/2025 02:41PM

This incident has been resolved.

MONITORING 25 days ago - at 09/30/2025 02:04PM

Our upstream payment provider has corrected the issue. The error was live between 10:20 and 15:18. Swish payments have now been enabled again.

Our upstream payment provider will contact affected merchants with details about the issue.

IDENTIFIED 25 days ago - at 09/30/2025 02:01PM

We are continuing to work on a fix for this issue.

IDENTIFIED 25 days ago - at 09/30/2025 01:23PM

We have identified an issue at our upstream payment provider and have contacted them so that they can correct the issue. We have temporarily disabled Swish payments until the issue is resolved. Card, MobilePay, Vipps, and bank transfer payments are unaffected.

INVESTIGATING 25 days ago - at 09/30/2025 01:11PM

We are currently investigating this issue.

Latest BetterNow outages

Swish errors - 4 days ago
Increased error rate - 5 months ago
Increase error rate - 10 months ago
Increased error rate - 11 months ago
Errors with Swish payments - 12 months ago

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