Outage in Bigeye

Elevated API and UI Errors

Resolved Major
December 20, 2024 - Started 4 months ago
Official incident page

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Outage Details

We're experiencing an elevated level of service errors from the Bigeye Platform and are currently looking into the issue. This affects both UI and API users. Next update: 30 minutes
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/21/2024 12:41AM

The incident has been resolved. All services are back online and healthy.

MONITORING 4 months ago - at 12/20/2024 09:53PM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 12/20/2024 07:55PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 12/20/2024 07:30PM

We're experiencing an elevated level of service errors from the Bigeye Platform and are currently looking into the issue. This affects both UI and API users.

Next update: 30 minutes

Latest Bigeye outages

Elevated UI Errors - 3 months ago
Metrics not running - 10 months ago

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