Outage in Bigleaf Networks

Issues with circuit/site event notification emails

Resolved Minor
July 28, 2022 - Started almost 3 years ago - Lasted 23 minutes
Official incident page

Need to monitor Bigleaf Networks outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Bigleaf Networks, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing issues with our notification system for circuit and site events. It appears that this is due to an incident within Amazon Web Services, where this system is hosted. Notifications for issues may be delayed or not received. Customer network traffic should not be affected, as all customer network traffic runs through our owned-and-operated Cloud Access Network. We will continue to investigate and provide an update this incident as it unfolds.
Components affected
Bigleaf Networks Site and Circuit Alerts
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 07/28/2022 06:05PM

Our notification system is back online, and the current Amazon Web Services incident appears to be resolved. Our engineering team has verified that all pending alerts and email notifications have been sent. We will continue monitoring the issue.

IDENTIFIED almost 3 years ago - at 07/28/2022 05:45PM

We are currently experiencing issues with our notification system for circuit and site events. It appears that this is due to an incident within Amazon Web Services, where this system is hosted. Notifications for issues may be delayed or not received.

Customer network traffic should not be affected, as all customer network traffic runs through our owned-and-operated Cloud Access Network. We will continue to investigate and provide an update this incident as it unfolds.

Latest Bigleaf Networks outages

Network Performance Issues - NYC/CHI - 3 months ago
Bigleaf Support Line Issues - 3 months ago
Network Performance Issues - NYC/CHI - 4 months ago
Site and circuit alert emails delayed - 4 months ago
Network Performance Issues - ATL/NYC - 8 months ago

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook