Outage in Bigleaf Networks

Bigleaf Cloud Connect - Site Configuration Changes

Resolved Minor
July 03, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue that is preventing any site configuration changes in the Bigleaf Cloud Connect dashboard from applying the updates to deployed Bigleaf Routers. There should be no impact to site connectivity or alerting.
Components affected
Bigleaf Networks Web App Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/02/2025 11:30PM

This incident has been resolved.

INVESTIGATING 4 months ago - at 07/02/2025 10:19PM

We are currently investigating an issue that is preventing any site configuration changes in the Bigleaf Cloud Connect dashboard from applying the updates to deployed Bigleaf Routers.

There should be no impact to site connectivity or alerting.

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