Outage in Bigleaf Networks

Network Performance Issues - DAL

Resolved Minor
July 23, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

A small subset of customers served out of our Dallas PoP may experience up to two brief periods of packet loss as our team investigates and works to resolve an issue.
Components affected
Bigleaf Networks Gateway Cluster: Dallas, TX

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/23/2025 04:09PM

This incident has been resolved.

MONITORING 3 months ago - at 07/23/2025 03:14PM

A small subset of customers served out of our Dallas PoP may experience up to two brief periods of packet loss as our team investigates and works to resolve an issue.

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