Outage in Bigleaf Networks
Emergency Maintenance - Frankfurt, DE Gateway Cluster
Resolved MinorIncident Report
We will be undergoing emergency maintenance in our Frankfurt, DE Gateway Cluster.
Expected Impact:
Customers may experience additional latency during this time, and up to three 10-second packet loss events.
If you’re curious about the types of maintenance that we perform, feel free to check out the Maintenance section of our SLA here: http://www.bigleaf.net/sla . If you have any questions or concerns about this maintenance process, please let us know.
Components affected
Bigleaf Networks Gateway Cluster: Frankfurt, DETrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/11/2025 09:41PM
This incident has been resolved.
MONITORING
7 months ago - at 09/11/2025 08:35PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 months ago - at 09/11/2025 08:07PM
We will be undergoing emergency maintenance in our Frankfurt, DE Gateway Cluster.
Expected Impact:
Customers may experience additional latency during this time, and up to three 10-second packet loss events.
If you’re curious about the types of maintenance that we perform, feel free to check out the Maintenance section of our SLA here: http://www.bigleaf.net/sla . If you have any questions or concerns about this maintenance process, please let us know.
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