Outage in BigPanda

Event Processing Latencies

Resolved Major
May 09, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

BigPanda Users may be experiencing Pipeline latencies, mainly in Event Processing services. Our teams are engaged and investigating. What's impacted? Pipeline: Throttler Service We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/09/2023 04:14PM

The incident has been resolved and pipeline services have returned to normal operational service levels.

MONITORING over 1 year ago - at 05/09/2023 03:38PM

We are continuing to monitor our Pipeline services for any change in operational capacity.

IDENTIFIED over 1 year ago - at 05/09/2023 02:39PM

The issue has been identified and our team has implemented a fix for the issue. We will continue to monitor for any change in operational capacity.

INVESTIGATING over 1 year ago - at 05/09/2023 02:09PM

BigPanda Users may be experiencing Pipeline latencies, mainly in Event Processing services. Our teams are engaged and investigating.

What's impacted?
Pipeline: Throttler Service

We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.

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