Outage in BigPanda

BigPanda - Unified Analytics (Sisense) Widgets Not Loading

Resolved Minor
November 13, 2024 - Started 12 months ago - Lasted about 4 hours
Official incident page

Incident Report

Sisense, a Third Party Service, is currently experiencing issues and some Unified Analytics Dashboard widgets may not load data results at this time. Our teams are currently engaged and investigating. What's impacted? Unified Analytics Analytics What’s not impacted? Pipeline APIs Incident Sharing BigPanda Console We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.
Components affected
BigPanda Third Party

Need to monitor BigPanda outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/13/2024 10:34PM

Our Unified Analytics services have returned to their normal operation.

MONITORING 12 months ago - at 11/13/2024 08:55PM

A fix has been implemented and we are currently monitoring for stability within our Unified Analytics service.

Any additional updates will be shared as more details become available.

IDENTIFIED 12 months ago - at 11/13/2024 07:26PM

We have identified the issue and we continue to work with our third-party analytics provider (Sisense) to restore full functionality to our Unified Analytics service.

Additional updates will be shared as more details become available.

INVESTIGATING 12 months ago - at 11/13/2024 06:35PM

Sisense, a Third Party Service, is currently experiencing issues and some Unified Analytics Dashboard widgets may not load data results at this time.

Our teams are currently engaged and investigating.

What's impacted?
Unified Analytics
Analytics

What’s not impacted?
Pipeline
APIs
Incident Sharing
BigPanda Console


We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook