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Outage in BigPanda

Alert Enrichment Latency

Resolved Minor
October 21, 2026 - Started 17 days ago - Lasted about 2 hours
Official incident page

Incident Report

Some users may be experiencing processing delays due to Alert Enrichment pipeline lag where some users may be seeing connection timeouts and retries.

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 10/21/2026 09:10AM

This incident has been resolved.

MONITORING 17 days ago - at 10/21/2026 08:41AM

Latency is currently mitigated and on a downward trend. We are continuing to monitor, it will take some time for any remaining backlog to fully clear.

MONITORING 17 days ago - at 10/21/2026 08:21AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 17 days ago - at 10/21/2026 08:04AM

We are continuing to investigate this issue.

INVESTIGATING 17 days ago - at 10/21/2026 07:40AM

We are continuing to investigate this issue.

INVESTIGATING 17 days ago - at 10/21/2026 07:14AM

Some users may be experiencing processing delays due to Alert Enrichment pipeline lag where some users may be seeing connection timeouts and retries.

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