Outage in BigPicture

BigPicture, BigGantt, BigTemplate partial outage

Resolved Major
March 05, 2025 - Started 10 months ago - Lasted about 21 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
BigPicture BigGantt Jira Cloud App BigPicture Jira Cloud App BigPicture BigTemplate Jira Cloud App

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/06/2025 10:26AM

This incident has been resolved.

MONITORING 10 months ago - at 03/06/2025 09:55AM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 03/05/2025 09:22PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 03/05/2025 09:17PM

We have identified the issue and implemented a fix. Affected clients have been restored, and applications should be functioning normally. However, we are continuing to monitor the situation closely, as there may still be some lingering issues.

If you are still experiencing any problems, please reach out to our support team. Thank you for your patience and understanding.

IDENTIFIED 10 months ago - at 03/05/2025 05:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 03/05/2025 01:27PM

We are currently investigating this issue.

Latest BigPicture outages

BigPicture, BigGantt, BigTemplate - Service disruption - almost 2 years ago
BigPicture is experiencing unresponsiveness in the US region. - almost 2 years ago
BigPicture, BigGantt and BigTemplate application disruptions. - about 2 years ago
BigPicture Trello Power-Up downtime - about 2 years ago
Cloud applications installation failing - over 2 years ago

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