Outage in Billpocket

Tasa elevada de declinaciones asociadas al emisor Banco BANCOPPEL

Resolved Minor
September 30, 2025 - Started 18 days ago - Lasted about 3 hours
Official incident page

Incident Report

Se observa aumento de rechazos a nivel transaccional por código 68 asociados al banco emisor BANCOPPEL, se procedió con escalamiento a prosa. Se mantiene en monitoreo y cualquier novedad será informada de manera oportuna.
Components affected
Billpocket Hydra Billpocket Hefesto

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 09/30/2025 11:11PM

Se observa la disminución de rechazos a nivel transaccional para Billpocket (MX) asociados al banco emisor, se ha recibido respuesta por parte de PROSA en donde indican que “se normaliza servicio con bines Bancoppel”.

INVESTIGATING 18 days ago - at 09/30/2025 08:29PM

Se observa aumento de rechazos a nivel transaccional por código 68 asociados al banco emisor BANCOPPEL, se procedió con escalamiento a prosa.

Se mantiene en monitoreo y cualquier novedad será informada de manera oportuna.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook