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Outage in Billpocket

Tasa elevadad de declinaciones asociadas al banco emisor BANREGIO

Resolved Minor
May 05, 2026 - Started 8 days ago - Lasted 41 minutes
Official incident page

Incident Report

Se evidencia un incremento de rechazos para el emisor BANREGIO por código 91. Se escala el caso con PROSA para sus respectivas validaciones. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

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RESOLVED 8 days ago - at 05/05/2026 04:32PM

Se ha mantenido en monitoreo, y el flujo se ha normalizado. Se da por cerrada la novedad.

INVESTIGATING 8 days ago - at 05/05/2026 03:56PM

Se evidencia un incremento de rechazos para el emisor BANREGIO por código 91. Se escala el caso con PROSA para sus respectivas validaciones.

Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

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