Outage in Billpocket
Intermitencia Card Processor Billpocket (MX) - SI VALE MEXICO S.A. DE C.V.
Resolved MinorIncident Report
Se evidencia un leve incremento de rechazos para el emisor SI VALE MEXICO S.A. DE C.V.por el causal “Ctoff is in process, a switch is ending business for a day and starting the 90 next (transaction can be sent again in a few minutes) Issuer or switch is inoperative.”. Se escala el caso con PROSA para sus respectivas validaciones.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/09/2026 07:35PM
Se evidencia estabilidad para el emisor SI VALE MEXICO S.A. DE C.V, no se ha vuelto a generar los errores. El procesador ha comentado que el emisor tuvo rechazos, actualmente se observa normalizado. De nuestro lado se da por finalizado el incidente, se mantiene en monitoreo
INVESTIGATING
4 days ago - at 05/09/2026 07:17PM
Se evidencia un leve incremento de rechazos para el emisor SI VALE MEXICO S.A. DE C.V.por el causal “Ctoff is in process, a switch is ending business for a day and starting the 90 next (transaction can be sent again in a few minutes) Issuer or switch is inoperative.”. Se escala el caso con PROSA para sus respectivas validaciones.
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