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Outage in BIM Track

Problem affecting 3D model publishing and IFC upload in Canada

Resolved Major
January 15, 2025 - Started about 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

A Microsoft issue with the Batch service affects our 3D model publishing from the Revit and Navisworks addins and IFC upload from the website viewer, for hubs in the Canada region.
Components affected
BIM Track Backend Service

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/15/2025 11:51PM

The issue has been resolved by Microsoft, 3D model publishing and IFC upload is operational again in all regions.

IDENTIFIED about 1 year ago - at 01/15/2025 04:20PM

The issue has been identified and Microsoft is working on a fix for this issue.

INVESTIGATING about 1 year ago - at 01/15/2025 04:19PM

A Microsoft issue with the Batch service affects our 3D model publishing from the Revit and Navisworks addins and IFC upload from the website viewer, for hubs in the Canada region.

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