Outage in BIM Track

Problem affecting 3D model publishing and IFC upload in Canada

Resolved Major
January 15, 2025 - Started 4 months ago - Lasted about 8 hours
Official incident page

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Outage Details

A Microsoft issue with the Batch service affects our 3D model publishing from the Revit and Navisworks addins and IFC upload from the website viewer, for hubs in the Canada region.
Components affected
BIM Track Backend Service
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/15/2025 11:51PM

The issue has been resolved by Microsoft, 3D model publishing and IFC upload is operational again in all regions.

IDENTIFIED 4 months ago - at 01/15/2025 04:20PM

The issue has been identified and Microsoft is working on a fix for this issue.

INVESTIGATING 4 months ago - at 01/15/2025 04:19PM

A Microsoft issue with the Batch service affects our 3D model publishing from the Revit and Navisworks addins and IFC upload from the website viewer, for hubs in the Canada region.

Latest BIM Track outages

Azure DNS issues - about 4 years ago
API Downtime, DNS Issue - over 4 years ago

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