Outage in BIM Track
Username/password login issues
Resolved Major
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Outage Details
An issue prevents logging in to Newforma Konekt with a username and password. We have identified the cause and are working on a fix.
Users logging in with their Microsoft accounts are not affected.
Components affected
BIM Track Authentication ServiceLatest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/14/2025 05:15PM
The issue has now been fully resolved.
MONITORING
3 months ago - at 02/13/2025 07:59PM
We implemented a temporary fix to allow log in and sign up. We are working on a more permanent fix.
IDENTIFIED
3 months ago - at 02/13/2025 07:32PM
An issue prevents logging in to Newforma Konekt with a username and password. We have identified the cause and are working on a fix.
Users logging in with their Microsoft accounts are not affected.
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