Outage in BIM Track

Intermittent issues in European hubs

Resolved Major
October 09, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

There can be intermittent issues when loading pages (page not loading or slow to load) such as the project list in a European hub.
Components affected
BIM Track Web Application

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/09/2025 02:14PM

The issue has been resolved by Microsoft, European hubs should be fully accessible. You might experience slightly slower load times while the Microsoft services are fully recovering.

IDENTIFIED about 2 months ago - at 10/09/2025 12:47PM

The issue is due to a problem with Microsoft Azure infrastructure. Microsoft is actively working on a resolution.

INVESTIGATING about 2 months ago - at 10/09/2025 12:45PM

There can be intermittent issues when loading pages (page not loading or slow to load) such as the project list in a European hub.

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