Outage in BIM Track

Intermittent issues in European hubs

Resolved Major
October 09, 2025 - Started 15 days ago - Lasted about 2 hours
Official incident page

Incident Report

There can be intermittent issues when loading pages (page not loading or slow to load) such as the project list in a European hub.
Components affected
BIM Track Web Application

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 10/09/2025 02:14PM

The issue has been resolved by Microsoft, European hubs should be fully accessible. You might experience slightly slower load times while the Microsoft services are fully recovering.

IDENTIFIED 15 days ago - at 10/09/2025 12:47PM

The issue is due to a problem with Microsoft Azure infrastructure. Microsoft is actively working on a resolution.

INVESTIGATING 15 days ago - at 10/09/2025 12:45PM

There can be intermittent issues when loading pages (page not loading or slow to load) such as the project list in a European hub.

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