Outage in BIM Track

Website pages not loading, caused by Azure issue

Resolved Major
October 29, 2025 - Started 5 days ago - Lasted about 8 hours
Official incident page

Incident Report

Microsoft Azure is currently experiencing a downtime, as a result some web pages don't load in Newforma Konekt. We are monitoring the situation and will update the status once we get more information.
Components affected
BIM Track Web Application

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/30/2025 12:33AM

This incident has been resolved.

MONITORING 5 days ago - at 10/29/2025 10:07PM

Microsoft has applied a fix but their services have not fully recovered yet. You could see intermittent failures when loading pages while the services have fully recovered.

IDENTIFIED 5 days ago - at 10/29/2025 06:27PM

A Microsoft CDN outage is preventing some of our web pages to load correctly, and also affecting our Outlook add-in. Microsoft has identified the issue and is currently redeploying a fixed version.

INVESTIGATING 5 days ago - at 10/29/2025 04:25PM

Microsoft Azure is currently experiencing a downtime, as a result some web pages don't load in Newforma Konekt. We are monitoring the situation and will update the status once we get more information.

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