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Outage in Bitbucket

Intermittent reliability issue with Bitbucket Cloud

Resolved Minor
September 11, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Bitbucket Cloud experienced an intermittent reliability issue on September 11, 2026, between 5:30 and 6:45 UTC, lasting approximately 1.6 hours. The incident affected pull requests, commits view, Pipelines activity, and related pages across Git HTTPS, SSH, API, and the website, with users experiencing page load failures and timeouts. The root cause was identified and corrective action was taken, fully restoring normal service by 8:00 UTC.

Bitbucket Cloud is experiencing an intermittent reliability issue affecting some users. The issue is impacting pull requests, commits view, related Bitbucket pages, and some Pipelines activity. Users may see pages fail to load, time out, or continue spinning without completing. We will provide further updates within an hour, or sooner if we have significant progress to share.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 09/11/2026 08:00AM

On September 11 2026, between 5:30 UTC and 6:45 UTC, users experienced intermittent reliability issue that affected pull requests, commits view, related Bitbucket pages, and some Pipelines activity. Users may have also seen pages fail to load and timed out.

The issue is now resolved and services have been restored to normal operation for all the affected customers.

MONITORING 2 days ago - at 09/11/2026 07:27AM

We have identified the root cause of this incident and taken corrective steps to address it, with some improvements observed. We continue to monitor the situation to ensure stability.

INVESTIGATING 2 days ago - at 09/11/2026 06:31AM

Bitbucket Cloud is experiencing an intermittent reliability issue affecting some users. The issue is impacting pull requests, commits view, related Bitbucket pages, and some Pipelines activity. Users may see pages fail to load, time out, or continue spinning without completing.

We will provide further updates within an hour, or sooner if we have significant progress to share.

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