Outage in Bitbuy

Increased Support Ticket Wait Times

Resolved Minor
March 04, 2024 - Started over 1 year ago - Lasted about 2 months
Official incident page

Incident Report

With the recent market volatility our Customer Support team is experiencing extremely high volumes and response times are longer than usual. We appreciate your patience.
Components affected
Bitbuy Customer Support

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/22/2024 01:43PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 03/04/2024 02:25PM

With the recent market volatility our Customer Support team is experiencing extremely high volumes and response times are longer than usual. We appreciate your patience.

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