Outage in Bitbuy

Delay in ETH and ERC 20 Token Withdrawals

Resolved Minor
April 16, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Cryptocurrency deposits and withdrawals are currently delayed due to a technical issue with our hot wallet provider. Our team is working to resolve the issue.
Components affected
Bitbuy Decentraland - MANA Bitbuy USD Coin - USDC Bitbuy Bitcoin Cash - BCH Bitbuy Ethereum - ETH Bitbuy Chainlink - LINK Bitbuy Polygon - MATIC Bitbuy Apecoin - APE Bitbuy AAVE - AAVE Bitbuy Uniswap - UNI Bitbuy SushiSwap - SUSHI

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Latest Updates ( sorted recent to last )
IDENTIFIED over 1 year ago - at 04/16/2024 04:32PM

Cryptocurrency deposits and withdrawals are currently delayed due to a technical issue with our hot wallet provider.

Our team is working to resolve the issue.

Latest Bitbuy outages

Login issues - 11 days ago
E-Transfer Deposit Delays - about 1 month ago
Issue with E-Transfer Withdrawals - 3 months ago
SMS Login Disruption - 5 months ago
Mobile App Issues - 12 months ago

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