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Outage in Bitbuy

SMS Login Disruption

Resolved Major

June 11, 2025 - Started 8 months ago - Lasted 31 minutes
Official incident page

Incident Report

We are currently investigating login issues with SMS-based authentication codes. Our team is actively investigating the matter and working toward a resolution. We appreciate your patience during this time and will provide updates as they become available. NOTE: Authenticator app users (e.g. Google Authenticator, Microsoft Authenticator, etc.) can still access their accounts as usual.

Components affected

Bitbuy Text Messages (SMS)

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 06/11/2025 04:13PM

This incident has been resolved. Thank you for your patience and understanding!

INVESTIGATING 8 months ago - at 06/11/2025 03:51PM

We are currently investigating login issues with SMS-based authentication codes. Our team is actively investigating the matter and working toward a resolution. We appreciate your patience during this time and will provide updates as they become available.

NOTE: Authenticator app users (e.g. Google Authenticator, Microsoft Authenticator, etc.) can still access their accounts as usual.

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