Outage in Bitbuy

Crypto deposits temporarily disabled

Resolved Minor

January 14, 2026 - Started 13 days ago - Lasted 40 minutes
Official incident page

Incident Report

We have temporarily disabled the creation of new crypto deposit addresses while we investigate an issue.

Components affected

Bitbuy Bitcoin - BTC Bitbuy Ethereum - ETH Bitbuy USD Coin - USDC Bitbuy Solana - SOL Bitbuy Cardano - ADA Bitbuy Stellar Lumens - XLM Bitbuy Polkadot - DOT Bitbuy Dogecoin - DOGE Bitbuy EOS - EOS Bitbuy Litecoin - LTC Bitbuy Bitcoin Cash - BCH Bitbuy Apecoin - APE Bitbuy Chainlink - LINK Bitbuy Polygon - MATIC Bitbuy AAVE - AAVE Bitbuy Uniswap - UNI Bitbuy SushiSwap - SUSHI Bitbuy Decentraland - MANA

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 01/14/2026 06:00PM

The issue has been resolved, and new crypto deposit addresses can now be generated as usual.

INVESTIGATING 13 days ago - at 01/14/2026 05:38PM

We have temporarily disabled the creation of new crypto deposit addresses while we investigate an issue.

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