Outage in Bitbuy

Issues with Quick Trade orders

Resolved Minor

May 29, 2026 - Started 21 days ago - Lasted 19 days
Official incident page

Incident Report

We are currently looking into the issues affecting Quick Trade orders. In the meantime, please try the website to complete your trade(s). Thank you for your patience.

Components affected

Bitbuy Trading Engine

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 06/17/2026 05:40PM

Please note that you are now required to select only the cryptocurrency you wish to buy or sell, and enter the desired amount. Currently, you may only trade from crypto-to-fiat or fiat-to-crypto. The empty CAD field is intentional.

INVESTIGATING 20 days ago - at 05/30/2026 08:42PM

We are continuing to investigate this issue. Please be aware that following a recent platform update, you are now required to select the cryptocurrency you wish to buy or sell, and enter the desired amount. Currently, you may only trade from crypto-to-fiat or fiat-to-crypto. The empty CAD field is intentional.

INVESTIGATING 21 days ago - at 05/29/2026 01:37PM

We are currently looking into the issues affecting Quick Trade orders. In the meantime, please try the website to complete your trade(s). Thank you for your patience.

Latest Bitbuy outages

Interac issue resulting in failed e-Transfer deposits - 21 days ago

Issues cancelling Pro Trade orders - 22 days ago

Email verification issue - about 1 month ago

Issues with Pro Trade’s Order Book - about 1 month ago

Platform issues - about 2 months ago

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