Outage in Bitbuy
Issues cancelling Pro Trade orders
Minor
May 28, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
We are currently investigating an issue where some Pro Trade orders cannot be cancelled.
Please contact our Support team if you are experiencing this issue: https://support.bitbuy.ca/hc/en-us/requests/new
Components affected
Bitbuy Trading EngineTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 22 hours ago - at 05/29/2026 01:29PM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 05/28/2026 07:16PM
We are currently investigating an issue where some Pro Trade orders cannot be cancelled.
Please contact our Support team if you are experiencing this issue: https://support.bitbuy.ca/hc/en-us/requests/new
Latest Bitbuy outages
Interac issue resulting in failed e-Transfer deposits - about 19 hours ago
Issues with Quick Trade orders - about 22 hours ago
Email verification issue - 15 days ago
Issues with Pro Trade’s Order Book - 23 days ago
Platform issues - 25 days ago
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