Outage in Bitbuy

Mobile App Issues

Resolved Minor
December 02, 2024 - Started 20 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We're aware that some users are experiencing issues logging in to our mobile app. At the moment, we recommend signing in through a web browser to access your account. Our team is actively investigating the issue and working to resolve it as quickly as possible. Rest assured, all user funds remain safe and secure.
Components affected
Bitbuy iOS App Bitbuy Android App
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 12/02/2024 02:47AM

This incident has been resolved.

IDENTIFIED 20 days ago - at 12/02/2024 01:22AM

We're aware that some users are experiencing issues logging in to our mobile app. At the moment, we recommend signing in through a web browser to access your account.

Our team is actively investigating the issue and working to resolve it as quickly as possible.

Rest assured, all user funds remain safe and secure.

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