Outage in Bitdefender GravityZone
MDR Portal Login issues via IdP
Resolved MinorIncident Report
Summary AI Generated
**Bitdefender GravityZone – MDR Portal SSO Login Failure** SSO login to the MDR portal via Identity Provider failed for approximately 23.5 hours, affecting GravityZone Control Center Single Sign-On, while the main management console remained accessible throughout. The root cause was identified and a fix was prepared and staged before being deployed the following morning. The incident was resolved after the fix was confirmed stable across all environments.
We are investigating an issue where SSO login fails in MDR portal. Access to management console is unaffected.
Components affected
Bitdefender GravityZone GravityZone Control Center Single Sign-On (gravityzone.bitdefender.com)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 07/28/2026 07:05AM
This incident has been resolved.
MONITORING
7 days ago - at 07/28/2026 06:48AM
A fix has been deployed. We are monitoring system stability.
IDENTIFIED
8 days ago - at 07/27/2026 03:03PM
A fix has been implemented. It will be deployed tomorrow on all environments
IDENTIFIED
8 days ago - at 07/27/2026 11:00AM
The issue has been identified and a fix is being prepared.
INVESTIGATING
8 days ago - at 07/27/2026 07:36AM
We are investigating an issue where SSO login fails in MDR portal. Access to management console is unaffected.
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