Outage in Bitdefender GravityZone
Incident Server connectivity issues
Resolved MajorIncident Report
Summary AI Generated
**Bitdefender GravityZone** experienced a 12-hour major incident where endpoints lost connectivity to the incidents server, causing security events to be cached locally rather than transmitted. A fix was identified and implemented approximately 2 hours into the incident, restoring ingestion, though real-time processing took additional hours to fully catch up. The incident was fully resolved after 12.1 hours, with all cached events ultimately ingested.
We are investigating an issue that causes Endpoints to trigger "There is no connectivity with the incidents server" error. At this point events are not sent to the incidents server and are cached on the Endpoint
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 08/25/2026 10:55PM
This incident has been resolved.
MONITORING
20 days ago - at 08/25/2026 12:58PM
A fix is implemented and ingestion is now on. However, we are not still ingesting real-time. We estimate this to take a couple of hours
IDENTIFIED
20 days ago - at 08/25/2026 12:09PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
20 days ago - at 08/25/2026 10:52AM
We are investigating an issue that causes Endpoints to trigger "There is no connectivity with the incidents server" error. At this point events are not sent to the incidents server and are cached on the Endpoint
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