Outage in Bitdefender GravityZone
Incident Server connectivity issues
Resolved MajorIncident Report
Summary AI Generated
Bitdefender GravityZone experienced an 8.3-hour major incident where endpoints lost connectivity to the incidents server, triggering "There is no connectivity with the incidents server" errors. During this period, security events were not transmitted to the incidents server and were instead cached locally on affected endpoints. The issue was identified, a fix was implemented, and real-time ingestion was fully restored upon resolution.
We are investigating an issue that causes Endpoints to trigger "There is no connectivity with the incidents server" error. At this point events are not sent to the incidents server and are cached on the Endpoint.
The issue has been identified and a fix is being implemented
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 09/01/2026 08:55PM
The issue has been resolved and ingestion is now real-time.
IDENTIFIED
13 days ago - at 09/01/2026 12:39PM
We are investigating an issue that causes Endpoints to trigger "There is no connectivity with the incidents server" error. At this point events are not sent to the incidents server and are cached on the Endpoint.
The issue has been identified and a fix is being implemented
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