Outage in Bitfocus
Clarity Human Services Reporting Functionality Restored
Resolved Minor
July 23, 2026 - Started 11 days ago
- Lasted about 2 hours
Incident Report
Earlier today, some customers encountered the error "There was a problem with the request" when selecting reporting parameters, preventing reports from running successfully in Clarity Human Services.
Our teams identified the root cause and have deployed a fix that has restored reporting functionality. We are currently monitoring the results.
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MONITORING
11 days ago - at 07/23/2026 03:22PM
Earlier today, some customers encountered the error "There was a problem with the request" when selecting reporting parameters, preventing reports from running successfully in Clarity Human Services.
Our teams identified the root cause and have deployed a fix that has restored reporting functionality. We are currently monitoring the results.
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