Outage in BitGo
Unable to load wallets in UI and API
Resolved MajorIncident Report
impacts all types of wallets across UI and API
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/16/2025 11:05PM
This incident has been resolved.
MONITORING
12 months ago - at 05/15/2025 10:01PM
We are continuing to monitor for any further issues.
MONITORING
12 months ago - at 05/15/2025 09:39PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
12 months ago - at 05/15/2025 08:42PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
12 months ago - at 05/15/2025 08:41PM
We've investigated three categories of issues: code changes, db changes, config changes. We are currently reverting changes committed during our release earlier today. We will post updates on timing as the revert gets released
INVESTIGATING
12 months ago - at 05/15/2025 08:38PM
We are continuing to investigate this issue.
INVESTIGATING
12 months ago - at 05/15/2025 06:56PM
We are continuing to investigate this issue.
INVESTIGATING
12 months ago - at 05/15/2025 06:29PM
impacts all types of wallets across UI and API
Latest BitGo outages
Delay in processing deposit/withdrawals for LTC - about 21 hours ago
Delay processing TON transactions - 5 days ago
Issues with wallet viewer permissions - 6 days ago
Delay processing TON transactions - 6 days ago
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