Outage in BitGo
Key creation errors for EdDSA coins (SOL, ALGO, XLM, NEAR, HBAR, ADA, etc.) - affecting self-managed cold wallets
Resolved MinorIncident Report
We are investigating reports of key creation errors affecting EdDSA coins in Production. Clients are currently unable to create self managed cold EdDSA keys and may experience issues with withdrawals. Hot wallet key creation and transfers remain unaffected.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 11/24/2025 08:48PM
This incident has been resolved.
IDENTIFIED
4 days ago - at 11/24/2025 08:09PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 11/24/2025 07:24PM
We are investigating reports of key creation errors affecting EdDSA coins in Production. Clients are currently unable to create self managed cold EdDSA keys and may experience issues with withdrawals. Hot wallet key creation and transfers remain unaffected.
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