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Outage in BitGo

Delays in Processing Deposits and Withdrawals

Resolved Major
December 23, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
BitGo Bitcoin (V1) BitGo Bitcoin BitGo Litecoin BitGo Bitcoin Cash BitGo Bitcoin SV BitGo Ethereum BitGo Dash BitGo ZCash BitGo Ripple BitGo Stellar BitGo Algorand BitGo EOS BitGo Tron BitGo Bitcoin Gold BitGo Hedera Hashgraph BitGo Tezos BitGo RSK BitGo Celo

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/23/2025 12:39PM

This incident has been resolved.

MONITORING 4 months ago - at 12/23/2025 11:01AM

New deposits and withdrawals are processing normally. We are now working through a backlog of previously delayed transactions to ensure all are confirmed.

MONITORING 4 months ago - at 12/23/2025 10:11AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 12/23/2025 09:40AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 12/23/2025 09:09AM

Withdrawals are successful on-chain, however, BitGo UI status updates and confirmations are currently delayed.

INVESTIGATING 4 months ago - at 12/23/2025 08:49AM

We are currently investigating this issue.

Latest BitGo outages

Delay in processing deposit/withdrawals for LTC - about 21 hours ago
Intermittent delay in processing TON deposits and withdrawals - 5 days ago
Delay processing TON transactions - 5 days ago
Issues with wallet viewer permissions - 6 days ago
Delay processing TON transactions - 6 days ago

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