Outage in BitGo

Delays in Processing Deposits and Withdrawals

Resolved Major
December 23, 2025 - Started 11 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/23/2025 12:39PM

This incident has been resolved.

MONITORING 11 days ago - at 12/23/2025 11:01AM

New deposits and withdrawals are processing normally. We are now working through a backlog of previously delayed transactions to ensure all are confirmed.

MONITORING 11 days ago - at 12/23/2025 10:11AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 days ago - at 12/23/2025 09:40AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 days ago - at 12/23/2025 09:09AM

Withdrawals are successful on-chain, however, BitGo UI status updates and confirmations are currently delayed.

INVESTIGATING 11 days ago - at 12/23/2025 08:49AM

We are currently investigating this issue.

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