Outage in Bitpanda

[Android] New device verification loop affecting some users

Resolved Minor
June 01, 2024 - Started 7 months ago - Lasted 3 days
Official incident page

IsDown continuously monitors the Bitpanda status page and multiple sources to provide up-to-date information. Check back with us for the latest Bitpanda uptime status.

Outage Details

We are investigating an issue with the new device verification flow affecting some Android users. Affected users are unable to complete the verification of their device
Components affected
Bitpanda Android app
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/04/2024 07:56AM

We have rolled out a hotfix to all users. In case you encounter the issue, update your application to the latest version.

INVESTIGATING 7 months ago - at 06/01/2024 10:14AM

We are investigating an issue with the new device verification flow affecting some Android users. Affected users are unable to complete the verification of their device

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