Outage in Bitpanda
SMS notifications/codes not being delivered
Resolved MinorIncident Report
We're currently investigating reports of users not receiving SMS notifications or codes, particularly for Austrian (AT) and German (DE) phone numbers.
Our team is actively working on this issue. We'll provide an update as soon as more information is available.
Components affected
Bitpanda BrokerLatest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/10/2025 03:49PM
This incident has been resolved.
INVESTIGATING
10 months ago - at 06/06/2025 09:06AM
A fix has been implemented for the SMS delivery issues. We are seeing significant improvements, with affected messages occurring less frequently.
We will continue to monitor the situation closely to ensure full resolution.
INVESTIGATING
11 months ago - at 06/05/2025 01:22PM
We're currently investigating reports of users not receiving SMS notifications or codes, particularly for Austrian (AT) and German (DE) phone numbers.
Our team is actively working on this issue. We'll provide an update as soon as more information is available.
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