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Outage in Bitpanda

[iOS] Black screen during verification

Resolved Minor
June 20, 2025 - Started 10 months ago - Lasted 7 days
Official incident page

Incident Report

We are aware of an issue affecting user verifications on iOS. We advise affected users to finish verification on different platforms ( Android, Webapp). We sincerely apologise for the inconvenience this caused.
Components affected
Bitpanda iOS app
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/27/2025 11:15AM

This incident has been resolved.

MONITORING 10 months ago - at 06/23/2025 09:04AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 06/20/2025 09:49AM

We are aware of an issue affecting user verifications on iOS. We advise affected users to finish verification on different platforms ( Android, Webapp). We sincerely apologise for the inconvenience this caused.

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