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Outage in Bitpanda

Issue Affecting Asset Purchases on Legacy Web Platform

Resolved Minor
February 24, 2026 - Started 2 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue affecting asset purchases on the legacy web platform. Some users may encounter an error when attempting to buy an asset. As a workaround, please use the new web app (app.bitpanda.com) or our mobile apps (iOS & Android), where purchases are working normally. Our teams are working on a fix. We’ll provide an update shortly.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/25/2026 04:39PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 02/24/2026 04:30PM

We are currently investigating an issue affecting asset purchases on the legacy web platform. Some users may encounter an error when attempting to buy an asset.

As a workaround, please use the new web app (app.bitpanda.com) or our mobile apps (iOS & Android), where purchases are working normally.

Our teams are working on a fix. We’ll provide an update shortly.

Latest Bitpanda outages

Payment methods - about 15 hours ago
Crypto deposits issues - 15 days ago
Real Stock Trading Disruption - about 1 month ago

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