Outage in BitPay

ETH and ERC-20 Payments Temporarily Suspended

Resolved Major
September 08, 2022 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing issues with our ETH nodes, and as a result have temporarily disabled ETH and ERC-20 payments. If you have made an ETH or ERC-20 payment that has failed, please reach out to our support team at www.bitpay.com/support with your TXid, and we will initiate a refund as soon as possible.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 09/08/2022 07:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 09/08/2022 03:49PM

We are experiencing issues with our ETH nodes, and as a result have temporarily disabled ETH and ERC-20 payments. If you have made an ETH or ERC-20 payment that has failed, please reach out to our support team at www.bitpay.com/support with your TXid, and we will initiate a refund as soon as possible.

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