Outage in Bitrise

Hanging Linux builds

Resolved Minor
April 25, 2025 - Started 6 months ago - Lasted 3 days
Official incident page

Incident Report

We are investigating hanging steps and workflows for a small percentage of Linux builds

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 04/28/2025 01:47PM

This incident has been resolved.

MONITORING 6 months ago - at 04/28/2025 09:05AM

A new Linux stack update was deployed with a kernel upgrade that should address this. We believe this is the root cause of the hanging builds, and affected projects should run test builds on the latest stack version. Let us know if you have feedback or further problems at support@bitrise.io.

MONITORING 6 months ago - at 04/28/2025 09:04AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 04/25/2025 03:28PM

We are still collecting data, but this issue only affects a small percentage of users.
We are also planning fixes and are working on confirming them.

In the meantime, if you experience this issue you can roll back the stack you are using: https://devcenter.bitrise.io/en/infrastructure/build-stacks/stack-update-policy.html#using-the-previous-version-of-a-stack

In case the rollback channel doesn’t solve the issue, please reach out us and we'll take a closer look.

INVESTIGATING 6 months ago - at 04/25/2025 07:58AM

We are investigating hanging steps and workflows for a small percentage of Linux builds

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